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THE PROBLEM FOR LEGAL FIRMS

 

 

 

 

The service that law firms provide is the

expertise and time of lawyers in their practice.

This means the more time lawyers are in touch

with customers, the more money the law

firm makes.

Traditional phone systems are more complicated

and more expensive than Talkswitch.

Law firms don’t want spend needless administrative

time logging calls, managing call records,

or dealing with other phone related issues.

Customers who experience long hold times,

misrouted calls, incorrect billing for calls to

their legal associate or other phone-related

hassles can become dissatisfied and this adds

to their often stressful situation.

 

THE TALKSWITCH SOLUTION

Imagine an owner-friendly phone system

that provides sophisticated features at a reasonable

price, keeps your associates talking to

clients (i.e. billing them), saves you time and

money by eliminating the need to log calls and

having to take training to use the system.

Talkswitch phone systems provide all the

features your law firm needs from easy call

management to allowing the integration with

your existing billing and time management

system, and delivering advanced calling

capabilities that keep your partners and

associates connected.

 

POWERFUL FEATURES

• A fully hybrid phone system, allowing your

firm to use regular phone lines, as well as

cost-saving Voice over IP technology,

seamlessly.

• Simple and intuitive PC-based Attendant

Console software enables associates to

visually manage and prioritize calls, voicemail,

and see the status of everyone in the

firm even if they aren’t in the office.

• Easy integration of call records with your

firms’ existing business applications, such as

Lexis-Nexis, PCLaw, Amicus Attorney and

many more.

 

 

 

 

• Easy reporting on call records and patterns,

phone line utilization, and any phone usage

metrics using the Talkswitch Call Reporting

software.

• Route calls to associates and partners

whether they are in the office, on their

cell phone, or with a client — easily and

efficiently.

• Lots of voice message capabilities; a separate

mailbox for every employee as well as

general mailboxes for the firm.

• Simple dial-by-name directory, automated

attendants, automatic management of open

and closed hours, and many more free features.

• Easy-to-use configuration software. Requires

little or no training and can be used by any

employee, not just IT personnel.

 

KEY POINTS

Inexpensive: The most cost effective small

business phone system on the market.

Feature rich: Includes many large phone system

features and all the features most law

firms require.

Owner-friendly: Easy to install, use

and maintain.

Simple call management: With automated

features and/or the Attendant Console

software, manage all calls to the firm quickly

and easily.

Billing integration: Provides details on all

calls, including duration, transfers, time on

hold, and much more.

Account codes: If desired, associates can

enter account codes after calls with

specific clients.

Remote extensions: Integrate any external

phone (cell, home phone, etc) with the

Talkswitch system.

Client prioritization: Prioritize calls and deal

with the most important clients first using

Attendant Console.

Flexibility: Use regular telephone lines

or cost-saving Voice over IP lines interchangeably

and seamlessly, without

expensive add-ons or additional costs.

Expandability: Buy what you need today,

and Talkswitch

 

 

 

 
 

 

REMOTE EXTENSIONS AND EXTERNAL IP EXTENSIONS

 

Integrates any offsite or mobile telephone as an extension of the system.

External IP phones function just like local.

 

• Keep your staff connected by ensuring they seamlessly receive their calls when on the road or offsite.

• One number dialing — callers can reach mobile workers or teleworkers by calling the main office number.

• Receive, transfer and screen calls from a cell or home phone.

 

 

 

VOICEMAIL TO E-MAIL

Delivers notifications and even audio files of your voicemail messages to

your e-mail inbox.

 

• See who left a message and its length from your inbox.

• Get notifications of new voicemail even when you’re not near your phone.

• Forward messages to people outside the phone system.

 

 

 
 
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Talkswitch phones systems stand above the rest with the packed features given at an incredible value.

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