|

 |
|
The service that law firms provide is the
expertise and time of lawyers in their practice.
This means the more time lawyers are in touch
with customers, the more money the law
firm makes.
Traditional phone systems are more complicated
and more expensive than Talkswitch.
Law firms don’t want spend needless administrative
time logging calls, managing call records,
or dealing with other phone related issues.
Customers who experience long hold times,
misrouted calls, incorrect billing for calls to
their legal associate or other phone-related
hassles can become dissatisfied and this adds
to their often stressful situation.
THE TALKSWITCH SOLUTION
Imagine an owner-friendly™
phone system
that provides sophisticated features at a reasonable
price, keeps your associates talking to
clients (i.e. billing them), saves you time and
money by eliminating the need to log calls and
having to take training to use the system.
Talkswitch phone systems provide all the
features your law firm needs from easy call
management to allowing the integration with
your existing billing and time management
system, and delivering advanced calling
capabilities that keep your partners and
associates connected.
POWERFUL FEATURES
• A fully hybrid phone system, allowing your
firm to use regular phone lines, as well as
cost-saving Voice over IP technology,
seamlessly.
• Simple and intuitive PC-based Attendant
Console software enables associates to
visually manage and prioritize calls, voicemail,
and see the status of everyone in the
firm even if they aren’t in the office.
• Easy integration of call records with your
firms’ existing business applications, such as
Lexis-Nexis, PCLaw, Amicus Attorney and
many more.
|
|
• Easy reporting on call records and patterns,
phone line utilization, and any phone usage
metrics using the Talkswitch Call Reporting
software.
• Route calls to associates and partners
whether they are in the office, on their
cell phone, or with a client — easily and
efficiently.
• Lots of voice message capabilities; a separate
mailbox for every employee as well as
general mailboxes for the firm.
• Simple dial-by-name directory, automated
attendants, automatic management of open
and closed hours, and many more free features.
• Easy-to-use configuration software. Requires
little or no training and can be used by any
employee, not just IT personnel.
KEY POINTS
•
Inexpensive:
The most cost effective small
business phone system on the market.
•
Feature rich:
Includes many large phone system
features and all the features most law
firms require.
•
Owner-friendly™:
Easy to install, use
and maintain.
•
Simple call management:
With automated
features and/or the Attendant Console
software, manage all calls to the firm quickly
and easily.
•
Billing integration:
Provides details on all
calls, including duration, transfers, time on
hold, and much more.
•
Account codes:
If desired, associates can
enter account codes after calls with
specific clients.
•
Remote extensions:
Integrate any external
phone (cell, home phone, etc) with the
Talkswitch system.
•
Client prioritization:
Prioritize calls and deal
with the most important clients first using
Attendant Console.
•
Flexibility:
Use regular telephone lines
or cost-saving Voice over IP lines interchangeably
and seamlessly, without
expensive add-ons or additional costs.
•
Expandability:
Buy what you need today,
and Talkswitch
|
|